FAQs
Listed below are some common concerns. If you have other questions, please email us at serenityext@gmail.com
Ready to ship units will ship within 1-3 business days. Pre Order takes 15-21 business days for processing time.
We ship using USPS priority which takes 2-3 business days. Shipping is not included with processing time.
You can choose between S/M (20in-22.5in), M/L (23in+)
Only closure wigs are glueless. Frontal units are not.
Accessory Orders will ship within 1-3 business days. If you order an accessory with a wig that requires a longer processing time, they will all ship together once the wig is completed.
Have more questions?
Contact Us!